Refund policy
Return & Replacement Policy
Your satisfaction matters to us.
Eligible for Replacement
We offer a replacement if:
-
You receive a damaged product.
-
You receive the wrong product.
-
The product is missing from the package.
Please contact us within 48 hours of delivery with photos or videos of the package and product.
Not Eligible
-
Change of mind.
-
Incorrect order placed by the customer.
-
Damage caused after use or improper handling.
How to Request a Replacement
Email support@evaya.in with:
-
Order ID.
-
Photos/videos of the product.
-
Brief description of the issue.
Our team will review your request within 2 business days.