Refund policy

Return & Replacement Policy

Your satisfaction matters to us.

Eligible for Replacement

We offer a replacement if:

  • You receive a damaged product.

  • You receive the wrong product.

  • The product is missing from the package.

Please contact us within 48 hours of delivery with photos or videos of the package and product.

Not Eligible

  • Change of mind.

  • Incorrect order placed by the customer.

  • Damage caused after use or improper handling.

How to Request a Replacement

Email support@evaya.in with:

  • Order ID.

  • Photos/videos of the product.

  • Brief description of the issue.

Our team will review your request within 2 business days.